Privacy Policy
PrimaryAnswer LLC
Effective: 02/23/26
PrimaryAnswer LLC provides communication and automation services for businesses. We may process data on behalf of our clients to help them communicate with their customers.
Information We Collect
Name, phone number, email (if provided), message content/metadata, appointment details, IP/device data.
How We Use It
Deliver requested messaging services, operate and improve systems, comply with laws, and prevent abuse.
Mobile Communications & A2P 10DLC
We respect your privacy. End-user mobile information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. A final opt-out confirmation message may be sent. Carriers are not liable for delayed or undelivered messages.
Data Sharing
No sale of personal information. We share only with: (1) service providers under contract; (2) our client (the business you're interacting with); (3) as required by law. End-user mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Your Choices
Reply STOP to opt out; HELP for help; contact us for access/deletion.
Retention
Kept as needed for services, legal, and security obligations.
Children
Not for children under 13.
International
Data may be processed in the U.S. and elsewhere.
California Notice
CCPA/CPRA rights may apply; we do not sell/share PI for cross-context advertising.
Security
Reasonable technical and organizational safeguards.
Changes
We may update this policy.
Contact
contact@primaryanswer.com